FAQs

Carbon fiber parts offer a superior strength-to-weight ratio, meaning they're lighter yet stronger than traditional materials. This can improve your car's performance, fuel efficiency, and handling. Additionally, carbon fiber has a unique, stylish appearance.

We offer a wide range of carbon fiber parts including custom steering wheels, spoilers, grilles, front splitter lips, diffuser, canards, air ducts and exhaust tips. Our products are designed to fit various car models and are constantly updated to meet the needs of our customers.

Our custom carbon fiber steering wheels DO NOT include an airbag or control buttons. Customers are advised to transfer these components from their existing steering wheel. It's important to note that the installation should be done by a professional to ensure safety and proper functionality.

Our carbon fiber parts are designed to fit a wide range of vehicles, including sports cars, sedans, and SUVs. We provide specific compatibility information for each product. For unique models or custom needs, we also offer bespoke solutions.

Our parts are crafted using advanced manufacturing techniques, including autoclaving and hand-laying, to ensure quality and performance. We adhere to strict quality control processes to ensure each part meets high standards of strength, fit, and finish.

We specialize in supplying high-quality aftermarket carbon fiber parts, but we do not provide installation services or instructions. Due to the technical nature of these products, we strongly recommend consulting with a professional automotive technician or a specialized installation center to ensure proper and safe installation.

We advise contacting local automotive workshops that specialize in aftermarket part installations, especially those familiar with carbon fiber components. It’s important to choose a service provider with experience and a good track record to ensure the best results for your vehicle.

Look for an installer with specific experience in handling and installing carbon fiber automotive parts. Check their credentials, customer reviews, and any showcased work. A reputable installer should also be willing to discuss the installation process and address any of your concerns.

Carbon fiber parts require careful maintenance to retain their appearance and integrity. Regular cleaning with a soft cloth and mild, non-abrasive cleaners is recommended. Avoid using harsh chemicals. Waxing with a carbon fiber-specific product can help protect the surface and enhance its shine.

Prolonged exposure to direct sunlight can affect the finish of carbon fiber parts over time. While the material itself is resistant to sun damage, the clear coat may degrade if constantly exposed to harsh UV rays. We recommend parking in shaded areas or using a car cover to protect the parts when the vehicle is not in use.

Carbon fiber parts usually require 15-20 business days for production and an additional 5-7 days for shipping. Timelines may vary based on order complexity and shipping location.

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. All applicable customs fees and taxes are the responsibility of the customer.

We accept various payment methods including Visa, Mastercard, Apple Pay, Google Pay, Shop Pay, PayPal, Discover & more. Our website offers secure payment processing for all transactions.

Yes, we understand that investing in quality car parts can be a significant expense. To make our products more accessible, we offer financing options through Shop Pay & Affirm. This allows you to spread the cost of your purchase over up to 12 months, making it easier to manage your budget. When you check out, simply select Shop Pay/Affirm as your payment method to apply. You'll be guided through a quick application process, and once approved, you can finalize your purchase with the financing plan that best suits your needs. Please note that approval is subject to a credit check and eligibility criteria set by Shop Pay/Affirm.

If you're experiencing difficulties with payment during checkout, please follow these steps:

1. Double-Check Your Payment Information: Ensure that all entered payment details, like credit card numbers, expiration dates, and billing addresses, are accurate and match your payment provider's records.
2. Review Your Payment Method: Confirm that your chosen payment method is accepted on our site. We accept various methods including credit/debit cards, PayPal, and financing through Shop Pay/Affirm.
3. Check for Notifications from Your Payment Provider: Sometimes, transactions are flagged for verification, or there may be issues with your card or account. Look for any emails or messages from your bank or payment service.
4. Attempt a Different Payment Method: If possible, try another card or payment method. This can help determine if the issue is with a specific card or account.
5. Contact Customer Support: If you continue to face issues, please contact our customer support at Contact@FlamingHawk.com. We're available to assist you and ensure a smooth checkout process.
6. Consult with Your Bank or Payment Provider: If the issue persists, it may be helpful to contact your bank or payment provider for further insight. They can provide details if there are any restrictions or issues with your account.

We accept returns only for defective products within 30 days of delivery. If you believe your product has a defect, please contact us immediately with details of the issue. We will guide you through the return process. Please note that returns for reasons other than defects are not accepted. Please check our Return Policy for more details.

If you encounter a defect with any of our products, please email us at contact@flaminghawk.com with a detailed description of the issue and photographic evidence, if possible. Our team will review your case and provide instructions on how to proceed with the return.

In cases of defective products, we will cover the return shipping costs. We will provide you with a shipping label or reimburse the shipping expenses, depending on the situation.

We offer a one-year warranty covering factory defects in our products. This warranty does not cover damages from accidents, improper installation, or misuse. If you discover a manufacturing defect within one year of purchase, please contact us for a warranty claim.

To claim a warranty, please email us at contact@flaminghawk.com with your order details and a description of the defect. We may require photos or additional information to assess the claim. If the claim is valid, we will replace the product or offer a suitable remedy in line with our warranty terms.

Absolutely! We specialize in creating custom carbon fiber parts tailored to your specific requirements. Whether you have a unique design in mind or need a part for a rare vehicle model, our team is equipped to handle your request. Please contact us with your custom specifications, and we will work closely with you to bring your vision to life.

Our customer service team is available Monday through Friday, from 9 AM to 5 PM Eastern Standard Time. You can reach us via email at contact@flaminghawk.com. We are here to assist with any inquiries, orders, or concerns you may have.

We pride ourselves on our responsiveness. Our team endeavors to respond to all inquiries as promptly as possible, typically within the same business day or by the next business day.

Our knowledgeable customer service team is ready to answer any questions you might have about our products, including specifications, compatibility, and recommendations for your specific needs. We can also provide guidance on custom part inquiries and the ordering process.

If you face any issues with your order, such as a delay, incorrect item received, or concerns about product quality, please contact us immediately. Our team is dedicated to resolving any problems efficiently, ensuring your satisfaction with your purchase and experience with us.